Desktone and vmSight Partner to Enhance Virtual Desktops as a Service

Joint Solution Helps Desktone DaaS® Service Providers Ensure Service Level Targets for Enterprises

February 17, 2009 – Chelmsford, MA and Atlanta, GA – Desktone, Inc., provider of the first solution that enables virtual desktops as an outsourced subscription service, and vmSight, the leader in end user experience assurance for virtual desktops and applications, today announced a new partnership between the two companies. Through the agreement, vmSight will enable end-to-end monitoring of virtual desktops in Desktone desktops as a service (DaaS) environments, making it easier for service providers to ensure service level targets for enterprise customers.

The partnership opportunity became apparent after several service providers brought the Desktone and vmSight technologies together to enhance their DaaS offerings. Now, Desktone DaaS providers can get full visibility into user and application activity on virtualized desktops, so they can monitor all parts of the virtual desktop infrastructure (VDI) – from the access device to back-end servers and storage – allowing them to more easily spot and diagnose VDI performance problems and ensure service levels for their customers. In addition, enterprise administrators can easily track and validate the service levels of their outsourced virtual desktops.

"We've been quite successful in helping enterprises proactively monitor and control end user experience and application performance for their own VDI environments," said Jonathan Alexander, president and co-founder of vmSight. "With Desktone-based DaaS gaining momentum as a VDI delivery solution, it was a natural fit for us to extend our technology into this environment so that all constituents – service providers, enterprise admins and end users – can benefit from the high level of visibility and control that vmSight affords."

"By partnering with vmSight and integrating our solutions, we can deliver the tools and performance that both service providers and enterprises require for successful DaaS implementations," said Les Yetton, SVP of sales, marketing and business development, Desktone. "Now, service providers can monitor the end-to-end service level of their Desktone-powered DaaS in the way they've grown accustomed with other hosted services they offer, such as web and email, and enterprises can get the tools needed to validate their providers' SLAs. In the end, everyone benefits from the enhanced control and performance."

The joint Desktone/vmSight solution is available through select Desktone DaaS service provider partners.

About vmSight

vmSight (www.vmsight.com), is the leader in end user experience assurance for virtual desktops and applications. The vmSight solution includes patented Connector ID technology, and gives administrators an end-to-end ability to monitor and control end user experience and application performance. The vmSight solution also improves security and validates regulatory compliance. vmSight supports the leading providers of desktop and application virtualization, and partners with managed service providers and cloud computing platform vendors. Organizations use vmSight to achieve significant cost savings through faster problem resolution, faster virtualization rollouts, and optimal use of existing computer and technical resources.

About Desktone

Desktone, Inc. provides the industry's first virtual desktop hosting platform, enabling desktops to be delivered as an outsourced subscription service. The Desktone Virtual-D Platform integrates all required technologies into a single, automated, self-service platform. By enabling desktops as a service, Desktone simplifies large-scale desktop provisioning and management, transforms virtual desktop infrastructure costs from CAPEX to OPEX, provides greater protection of physical resources and corporate information, and increases business agility – all of which reduces desktop total cost of ownership. For more information, visit www.desktone.com. For more information, visit www.desktone.com.