Service Providers
The Desktone Platform provides the framework to centrally organize infrastructure across multiple tenants and data centers. These Service Grid management capabilities include auto-discovery of hypervisor hosts, as well as necessary Desktone Platform virtual appliances. Resource optimization features, such as automated host storage registration and VMs-per-server allocation policies, are built in to reduce operational costs.
The Desktone Service Center web console offers role-based administration of tenant quotas and capacity allocation. Standard “models” — CPU, memory, display protocols, and other entitlements — can be configured or offered to tenants as the basis for self-service provisioning of virtual desktops. This allows cloud providers to formulate alternative service offerings with different price plans.
Tenants
Enterprise tenants retain completely independent control of desktop creation and management. Authorization for administration and end-user access is governed by the tenant alone, for example using their corporate Microsoft Active Directory. User groups or individuals can be mapped to static or dynamic virtual desktop pools, along with associate session policies.
The Desktone Enterprise Center web console is role-based to accommodate desktop management, help desk, and other administrator groups. A common catalog of gold patterns is maintained for use in rapid cloning of large virtual desktop populations. Workload management functions, such as user session and power management, are also provided. This web interface can be displayed in local languages: French, German, Spanish, Simplified Chinese, and Japanese.
End-Users
Desktop end-users enter their normal enterprise credentials to access their virtual workspace, whether at the office, at home, or even at hotel kiosks. End-point devices can be thin clients, full or re-purposed PCs, as well as new generation mobile devices, such as an iPad. The Desktone Access Fabric supports a variety of remote display protocols for different use cases.
The DaaS® Agent monitors virtual desktop and session status, and collects data on quality-of-service. Users can also set preferences and control virtual desktop power status using a web portal.
