Support

The Desktone Platform is designed to make it simple for you to offer desktops as a service, delivering a superior end- user experience while leveraging your existing IT infrastructure and real estate. It is our mission to provide you with the necessary support, blueprint, guides and materials to bring a complete cloud hosted virtual desktop solution to the market.

Login to the Desktone's Customer Support Portal to access these resources:

  • Online Customer Support Center: Enter and track your cases online
  • Software Downloads: Current Desktone Software platform packages (service packs, hotfixes, etc.)
  • Customer Knowledgebase: Repository for product documentation (installation documentation, tech notes, FAQ’s, etc.)

Desktone partners and service providers have access to telephone support 8am-8pm ET. For immediate technical assistance, call 1-866-691-5660. Online resources are available 24x7.

Login now to the Customer Support Portal:

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